General Equipment Questions
Q: What types of crushers does WSHT supply? A: Jaw crushers, cone crushers (spring and hydraulic release), horizontal-shaft impact crushers, vertical-shaft impact (VSI) crushers and mobile crushing / screening plants.
Q: What capacities are available? A: From small mobile plants (tens of t/h) to very large multi-machine circuits (thousands of t/h). The right capacity depends on your feed size, product size and production requirements.
Q: What applications and materials can WSHT equipment handle? A: Limestone, granite, basalt, river gravel, construction debris, gold ore, copper ore, iron ore and a wide range of other industrial minerals.
EPC Project & Delivery Questions
Q: Does WSHT deliver full turnkey EPC projects? A: Yes — WSHT offers full-scope EPC (Engineering, Procurement and Construction) turnkey solutions for crushing, screening, grinding and beneficiation plants — from initial process design through to commissioning.
Q: What is the typical project delivery time? A: Smaller equipment packages typically ship within a few weeks to months. Large turnkey EPC projects require multiple months of engineering, manufacturing, shipping and on-site installation and commissioning. WSHT provides detailed project schedules with every proposal.
Q: Does WSHT install equipment locally? A: Yes — through our own site engineers and in partnership with local construction and service organizations in each region.
Warranty, Spare Parts & After-Sales Service
Q: What is the warranty period on WSHT equipment? A: WSHT provides a 12-month manufacturing warranty on complete equipment against defects in design, material and workmanship. Extended warranty can be discussed for specific critical components.
Q: Does WSHT supply spare parts? A: Yes — WSHT supplies original-manufacturer spare parts and wear parts (jaw plates, cone liners, blow bars, screen media, mill liners, bearings, seals, etc.) for all equipment we supply. We maintain a substantial spare parts inventory for faster delivery.
Q: What after-sales service does WSHT provide? A: Installation supervision, commissioning, operator training, maintenance training, periodic site service visits, remote technical support, spare parts supply, and equipment upgrades / retrofits.
Pricing and Commercial Questions
Q: How much does a crusher cost? A: Prices vary widely depending on the type, size, configuration and capacity — from tens of thousands of dollars for a small jaw crusher to millions for a large turnkey plant. Contact WSHT with your specific requirements for a detailed quotation.
Q: What payment terms does WSHT offer? A: Standard payment terms include advance payment, progress payments during manufacturing, and balance payment before shipment. For large EPC projects, milestone-based payment schedules are typical. WSHT works with customers to structure payment arrangements that fit their project financing.
Q: Does WSHT offer financing? A: WSHT can discuss financing options for qualified customers and larger projects. Please contact our sales team to learn more.
Contact and Quotation Questions
Q: How do I get a quotation? A: Send us your project details including: material type, feed size, required product sizes, capacity requirement, location, and any special requirements. Our engineering team will review and provide a tailored proposal — usually within 5 working days.
Q: How do I contact WSHT? A: Use the contact form on this website, email us directly, or call our 24/7 hotline. Our sales and engineering team is ready to help with your mining equipment and plant project.
